Common Questions and Answers
Where are the courses held?
Courses can be held at our Blackburn training centre or we can run the course on site at your offices.
What is provided?
We will supply everything: computers, projector, courseware. For onsite courses you just need to have a suitable room available.
What are the course Start and end times?
Normally 9:30 to 4:30 or 9:00 to 4:00 – but we can be flexible if needed.
Do you train Companies or individuals?
Our course are aimed mainly at businesses, although on odd occasions in the past we have delivered courses to private individuals.
How many delegates?
We prefer a maximum of 6 ( will occasionally take up to 8 – but no more).
Can I book a 1 to 1 course?
Yes, either run at our training centre or on your site.
Can the course content be customised?
Yes, within reason we can mix and match the topics if you need your delegates to learn specific things for the workplace.
Do get a certificate?
Yes, a course completion certificate is supplied for each delegate.
How do I book?
Phone or email to arrange and provisionally reserve a suitable date and then we will email you a course booking form to fill in.
Where can I see the course topics?
Download our full course outline in PDF format from the links on the right.
Do you have your own training room?
Yes we have a fully equipped training room in Blackburn, Lancashire, just a short drive from the M65.
Do you offer any follow on support?
Yes, Just email any further questions and we pride ourselves on being able to offer an excellent email back up service.
Can we request specific topics?
Yes, within reason, we can adjust the content of the training day to reflect what your delegates will need for the workplace.
What is your cancellation policy?
Providing you give us at least 5 days notice then courses can be cancelled or moved at no cost.
Do you use subcontractors?
No – absolutely not – ALL our courses are delivered by our own trained, qualified and experienced staff.
Who have you delivered training to recently?
East Lancs Chamber of Commerce, Blackburn Council, Westinghouse(formerly BNFL), NHS, Lancashire Fire Service, Lonza Chemicals, Forbo Flooring to name but a few!
What other services do you offer?
Databases designed form scratch, troubleshooting database and spreadsheets. Synchronising spreadsheets and database systems over the internet – Please contact us for more info.
What areas do you cover?
From Birmingham up to Edinburgh, We are less than 1 hour to most of the Northern cities and the M62 corridor.
We cover the following Areas…
Accrington, Altrincham, Barnsley, Birmingham, Blackburn, Blackpool, Bolton, Bradford, Burnley, Bury, Carlisle, Carnforth, Castleford, Chester, Crewe, Darlington, Doncaster, Dumfries, Durham, Edinburgh, Fleetwood, Glasgow, Halifax, Harrogate, Huddersfield, Hull, Kendal, Lancaster, Leeds, Liverpool, Mansfield, Middlesbrough, Morecambe, Newcastle, Nottingham, Penrith, Pontefract, Preston, Ripon, Rotherham, Runcorn, Scunthorpe, Sheffield, Shrewsbury, Southport, St Helens, Stafford, Stockport, Stoke-On-Trent, Sunderland, Telford, Wakefield, Warrington, Wetherby, Wigan, Wilsmlow, Wolverhampton, Worksop, Wrexham, York